Privacy Policy for Qova Security

Effective Date: March 7, 2025

At Qova Security, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect the data you provide when using www.qovasecurity.com (the "Website").

By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information when you visit or interact with our Website:

A. Personal Information (Provided by You)

✔ Account Information: Name, email address, phone number, and shipping/billing addresses.
✔ Order & Payment Information: Purchase history, transaction details (we do NOT store full payment card details).
✔ Customer Support Requests: Any messages, inquiries, or feedback sent via email, chat, or forms.

B. Automatically Collected Information

✔ Device & Browser Data: IP address, browser type, operating system, and referring pages.
✔ Website Usage Data: Pages viewed, time spent, and interaction with site features (via cookies & analytics tools).
✔ Location Data: Approximate geographic location based on IP address.

C. Information from Third-Party Services

✔ If you log in via Google, Facebook, or Apple, we may receive your name and email address (if permitted).
✔ Payment processors (e.g., PayPal, Stripe) may share transaction verification details.

2. How We Use Your Information

We use the data we collect to:

✔ Process orders, payments, and shipments efficiently.
✔ Create and manage customer accounts securely.
✔ Provide customer service and support for inquiries and returns.
✔ Improve our Website, products, and services based on user behavior.
✔ Send security alerts, promotions, or important updates (you can opt out at any time).
✔ Detect, prevent, and investigate fraudulent transactions or security breaches.

We do NOT sell or rent your personal information to third parties.

3. Cookies & Tracking Technologies

We use cookies, web beacons, and tracking pixels to:
✔ Enhance website functionality (e.g., keep items in your shopping cart).
✔ Track analytics (Google Analytics, Facebook Pixel) for website performance and marketing.
✔ Improve your shopping experience based on browsing behavior.

📌 Managing Cookies: You can disable cookies in your browser settings, but some site features may not function properly.

4. Data Sharing & Third-Party Services

We may share your data with:

✔ Payment Processors (e.g., Stripe, PayPal) – To securely process transactions.
✔ Shipping Partners (e.g., FedEx, UPS) – To deliver your orders.
✔ Analytics & Marketing Providers (e.g., Google Analytics, Meta Ads) – To optimize website performance and advertising.
✔ Law Enforcement or Legal Requirements – If required by law or to prevent fraud.

📌 Third-Party Links: Our Website may contain links to external sites. We are not responsible for their privacy practices.

5. How We Protect Your Data

We implement industry-standard security measures to protect your personal information, including:

✔ SSL Encryption for secure data transmission.
✔ Firewall & Intrusion Detection Systems to prevent cyber threats.
✔ Restricted Access – Only authorized personnel can access sensitive data.

🚨 Despite our best efforts, no online system is 100% secure. Please use strong passwords and avoid sharing account details.

6. Your Privacy Rights & Choices

✔ Opt-Out of Marketing Emails: Click "Unsubscribe" in any promotional email.
✔ Access or Update Your Data: Log in to your account or email info@qovasecurity.com.
✔ Delete Your Account: Contact us at info@qovasecurity.com for account removal requests.
✔ Restrict Tracking: Adjust cookie settings in your browser or use “Do Not Track” options.

📌 California Residents (CCPA): You may request details about what data we collect and request deletion of personal data.
📌 European Union (GDPR): You have the right to access, correct, or delete your personal data under GDPR regulations.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted here, and significant updates will be communicated via email or on our Website.

📌 Your continued use of Qova Security’s Website signifies acceptance of the updated policy.

8. Contact Us

For any privacy-related questions, concerns, or requests, please contact:

📧 Email: info@qovasecurity.com
🌐 Website: www.qovasecurity.com

📌 By using our Website, you agree to the collection and use of your information as outlined in this Privacy Policy.

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